Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging.  You will also need a receipt or proof of purchase. The logistics cost of return is borne by you and send back to our overseas factory

If you have any return questions, you can contact us at any time at support@tgtsoptic.com.

 

Damage and problems
Please inspect your order upon receipt and if the item is defective, damaged or you have received the wrong item, please contact us immediately so we can assess the problem and correct it.

 

comminicate
The fastest way to ensure you get the item you need is to return the item you own and purchase the new item separately once the return is accepted.

 

Refund
Once we have received and inspected your return, we will notify you and let you know if your refund has been approved.  If approved, you will be automatically refunded via your original payment method within 10 business days.  Keep in mind that it may also take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at support@tgtsoptic.com.